Privacy Policy

Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: October 25, 2025

Introduction

Cleanique Coders Resources Sdn Bhd ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

As a software development and IT consulting company, we understand the importance of data privacy and security. We are committed to maintaining the highest standards of data protection in accordance with applicable privacy laws and regulations.

By using our services or website, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

  • Personal Information: Name, email address, phone number, and company details when you contact us or request our services.
  • Project Information: Details about your development requirements, technical specifications, and project goals.
  • Communication Records: Records of our interactions including emails, calls, and meeting notes for service delivery purposes.
  • Technical Information: Server logs, IP addresses, browser type, and device information for website functionality and security.
  • Cookies and Analytics: Website usage data to improve user experience and analyze site performance.

How We Use Your Information

  • Service Delivery: To provide development services, training, consulting, and technical support.
  • Communication: To respond to inquiries, provide project updates, and deliver requested information.
  • Service Improvement: To enhance our services, develop new offerings, and improve user experience.
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes.
  • Marketing: To send relevant information about our services (with your consent and opt-out options).

Data Protection & Security

  • Encryption: We use industry-standard encryption for data transmission and storage.
  • Access Controls: Strict access controls ensure only authorized personnel can access your information.
  • Regular Audits: We conduct regular security audits and assessments of our systems and processes.
  • Secure Infrastructure: Our servers and databases are hosted on secure, monitored infrastructure.
  • Data Minimization: We collect and retain only the information necessary for service delivery.

Information Sharing

  • Service Providers: We may share information with trusted third-party service providers who assist in our operations.
  • Legal Requirements: We may disclose information when required by law or to protect our rights and safety.
  • Business Transfers: In the event of a merger or acquisition, user information may be transferred to the new entity.
  • With Your Consent: We may share information with your explicit consent for specific purposes.
  • No Selling: We never sell, rent, or trade your personal information to third parties for marketing purposes.

Your Rights

Access & Correction

You have the right to access, update, or correct your personal information at any time.

Data Portability

You can request a copy of your personal data in a structured, machine-readable format.

Deletion

You can request deletion of your personal information, subject to legal and contractual obligations.

Opt-out

You can opt-out of marketing communications at any time through unsubscribe links or by contacting us.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Active Projects

Information retained throughout project duration and 7 years after completion for legal and tax purposes.

Marketing Data

Marketing communications data retained until you opt-out or request deletion.

Website Analytics

Anonymous analytics data retained for 26 months to improve our services.

Support Records

Support and communication records retained for 3 years for quality assurance.

Contact Us About Privacy

Questions about this privacy policy or your data?

Company

Cleanique Coders Resources Sdn Bhd
Registration No: 201603028084 (002507773-X)

Response Time: We will respond to privacy-related inquiries within 30 days of receipt. For urgent privacy concerns, please include "URGENT" in your email subject line.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.