-defining the purpose of HR and personnel management
-exploring the range of HR activities
The role of the HR administrator/assistant
-knowing your role and contribution to your team and organization
HR information systems
-legal issues of security and data protection
Presenting information in HR
Developing interpersonal communication skills
-assertiveness skills
-prioritizing your time effectively
Identifying different approaches to recruitment and selection
Understanding the learning cycle
-exploring a systematic approach to your own learning and development.